The instructor-led courses are designed for both the end-user as well as the desktop support professional:

End-user: Whether a user base is executive level, administrative level or otherwise, the courses are an excellent tool for not only new users but even for the experienced BlackBerry user. Students are guaranteed to significantly enhance their knowledge of the BlackBerry solution and their handheld skills. This course allows live interaction between students and one of our BlackBerry experts. We will also customize the course to meet your specific needs!

Desktop Support Professional: For students in a support role of a BlackBerry deployment, the Instructor-led courses are modified to identify questions that any support staff should anticipate from both new and existing BlackBerry users. Upon completion of a course, your desktop support team should be able to successfully address any user-related issues that may potentially arise in regards to BlackBerry functionality.

Review the Available Courses section of BlackBerryTraining.com for complete pricing information.

If you have several employees to train, the Private Class at your location is by far your best option. To date, most of the classes we have conducted have been on a Private class basis. A Private class entails one of our BlackBerry instructors traveling to your location to conduct one or more classes per trip. While Private classes are priced on a per class basis, per student costs are significantly lower than per student costs for Public classes. It is important to note there is an instructor travel cost component to your total training costs (travel includes but is not limited to airfare, car rental or taxi fees, lodging and parking fees).

All Public classes are held in Houston, Texas at the CompuTrain Training Center. They are offered once a month. For a course schedule see the Available Courses section of BlackBerryTraining.com. If you only have a handful of employees that are seeking Instructor-led training and they can afford the time to travel to Houston, the Public Class is perhaps your best option. While your per student price will be significantly higher than a Private class, your total training costs may be relatively less. However, it is important to note that if you are traveling to Houston for class, you will need to factor in travel costs for each student traveling to Houston to arrive at your total training cost. Often times, the Public Class option will be most attractive to clients in or around the Houston metropolitan area.

Each course is four hours in length. As such, up to two sessions can be conducted in a single day, saving on travel-related expenses. Please note that the course is a full 4-hour session.

It is recommended that you schedule your class at least 30 days in advance of the planned training date. We will make our best effort to minimize travel costs by scheduling travel arrangements as far in advance as possible. To engage BlackBerryTraining.com for any training engagement, a Pricing Agreement will need to be signed. Once this agreement is executed, we will begin to setup up our travel arrangements.